Onboarding and First-Time User Experience (FTUE)
The first few minutes of your game can make or break a player's entire experience. Effective onboarding teaches players your game's systems while keeping them engaged and excited to continue. Learn how to design onboarding experiences that guide new players without overwhelming them.
Key Takeaway
Great onboarding should feel like a natural part of the game, not a tutorial. Players should learn by doing, not by reading. GameGuru MAX's behavior system allows you to create progressive learning experiences that gradually introduce complexity.
Understanding Onboarding and FTUE
Onboarding is the process of introducing new players to your game's systems, mechanics, and interface. First-Time User Experience (FTUE) specifically refers to the initial moments when a player first encounters your game. Together, they form the critical foundation that determines whether players will continue playing or abandon your game entirely.
The Onboarding Flow
Attention
Hook the player
Learning
Introduce mechanics
Practice
Reinforce skills
Mastery
Build confidence
This flow should feel seamless and engaging
Why This Matters for Indie Developers
As an indie developer, effective onboarding can be the difference between success and failure:
- Player Retention: Most players abandon games within the first 10-15 minutes
- Word of Mouth: Good first impressions lead to recommendations
- Development Efficiency: Better onboarding reduces support requests
- Market Competition: Players have limited patience and many options
- Revenue Impact: Better retention directly affects your bottom line
Core Principles
- Start Simple: Introduce one concept at a time, building complexity gradually
- Show, Don't Tell: Demonstrate mechanics through gameplay rather than text
- Immediate Feedback: Every action should have clear, instant consequences
- Safe Learning: Create environments where players can experiment without fear
- Progressive Disclosure: Reveal information only when players need it
Practical Applications
Action Games
Focus: Teaching combat mechanics through safe encounters
Implementation: Use visual feedback and clear telegraphing to help players understand timing and positioning
Examples: God of War's tutorial arena, Dark Souls' Undead Asylum
Strategy Games
Focus: Introducing complex systems one at a time
Implementation: Start with simplified scenarios that teach one concept at a time
Examples: Civilization's tutorial scenarios, XCOM's training missions
RPG Games
Focus: Character progression and customization
Implementation: Let players experiment with different builds in safe environments
Examples: Mass Effect's character creation, Skyrim's opening sequence
Puzzle Games
Focus: Progressive difficulty and multiple solution paths
Implementation: Start with obvious solutions and gradually introduce complexity
Examples: Portal's test chambers, The Witness's tutorial area
Multiplayer Games
Focus: Social mechanics and team coordination
Implementation: Use AI teammates or cooperative tutorials to teach teamwork
Examples: Overwatch's practice range, League of Legends' tutorial
Simulation Games
Focus: Complex systems and realistic mechanics
Implementation: Provide contextual help and progressive complexity
Examples: Cities: Skylines' tutorial scenarios, Kerbal Space Program's training
Common Mistakes to Avoid
- Information Overload: Dumping too much information at once overwhelms players. Break information into digestible chunks.
- Skippable Tutorials: Players often skip boring tutorials. Integrate learning into the core gameplay loop.
- Assumed Knowledge: Don't assume players understand genre conventions. Test with new players.
- Poor Pacing: Onboarding that's too slow bores players, while too fast frustrates them. Provide adaptive pacing.
- Lack of Feedback: Players need immediate responses to their actions to build confidence and understanding.
Implementation Tips
- Test Early and Often: Playtest your onboarding with real players, especially those new to your genre
- Measure Success: Track completion rates, drop-off points, and time spent in onboarding
- Iterate Based on Data: Use player behavior data to identify and fix problem areas
- Keep It Short: Aim for onboarding that takes 5-10 minutes maximum
- Make It Optional: Allow experienced players to skip or speed through tutorials
Pro Tip
Remember that onboarding never truly ends. Even experienced players encounter new mechanics and systems. Design your entire game with learning in mind, not just the opening moments. Use GameGuru MAX's behavior system to create modular learning experiences that can be easily modified and tested.